Our Services
Three Engagements, One Standard of Work
Each Symvox engagement is designed around a specific organizational need — with a defined methodology, clear deliverables, and a fee structure that reflects exactly what you will receive.
Back to HomeOur Methodology
How We Work
Scoping and Discovery
Every engagement begins with a structured discovery session — understanding your organization, your question, and what a genuinely useful outcome would look like. This is not billable time; it is how we decide whether to proceed together.
Embedded Analysis
Our consultants spend meaningful time inside your organization — not just reviewing documents but observing, questioning, and testing their understanding against the operational reality. Analysis informed by this depth is substantially more useful.
Structured Handover
Deliverables are never simply sent by email. We present findings in person (or by video for remote clients), walk through the logic, answer questions, and ensure your team understands not just the conclusions but how to work with them.
Service 01
Industry Benchmarking Report
A three-to-four-week analytical engagement producing a detailed comparison of your business performance against industry peers and regional averages. We examine key metrics across financial health, operational efficiency, market position, and workforce indicators.
Sensational details sometimes surface during benchmarking — unexpected performance gaps or unrecognized strengths — and these are presented with full context and practical interpretation rather than buried in technical appendices.
What is Included
- Performance analysis across 4 metric domains
- Visual benchmark dashboard (printable and digital)
- Narrative findings report with interpreted context
- Senior-led presentation of findings
- 30-day follow-up access
3–4 Weeks
6,800,000 ₫
Best Suited For
- Boards seeking an objective view of competitive position
- Leadership teams preparing for strategic planning cycles
- Businesses exploring acquisition or investment readiness
Best Suited For
- Companies exploring digital tools but uncertain where to begin
- Organizations mid-digitization wanting an independent assessment
- Management teams seeking to prioritize limited technology budget
Service 02
Digital Readiness Assessment
A five-week evaluation of your organization's preparedness for digital adoption, integration, or transformation. We assess current technology infrastructure, digital literacy across teams, customer-facing digital touchpoints, and data management practices.
The output is a scored readiness matrix with a phased recommendation plan tailored to your budget and organizational capacity. Designed for companies exploring digital tools but unsure where to begin or how to prioritize.
What is Included
- Scored readiness matrix across 5 assessment dimensions
- Phased recommendation plan (budget-calibrated)
- Team digital literacy profile
- Infrastructure gap analysis
- Senior-led presentation and 30-day follow-up access
5 Weeks
15,500,000 ₫
Service 03
Full-Spectrum Business Transformation Advisory
A twelve-to-eighteen-month engagement supporting major organizational change across strategy, structure, operations, and culture. Our embedded advisory team works alongside your leadership to plan, sequence, and manage transformation workstreams with clear governance and accountability.
Monthly steering committee reports and quarterly progress reviews keep all stakeholders informed and aligned. Suited for companies at inflection points where change is necessary and the commitment to doing it thoughtfully is firm.
What is Included
- Embedded advisory presence throughout engagement
- Governance architecture design (steering committee, decision rights)
- Monthly steering committee reports
- Quarterly progress reviews with all stakeholders
- Change management and communication support
- Full transition and knowledge transfer at close
12–18 Months
55,000,000 ₫
Best Suited For
- Organizations navigating ownership transition or restructuring
- Businesses integrating post-merger or post-acquisition
- Companies requiring sustained external accountability in change programmes
Comparison
Which Engagement Fits Your Situation
| Feature | Benchmarking | Digital Readiness | Transformation Advisory |
|---|---|---|---|
| Duration | 3–4 weeks | 5 weeks | 12–18 months |
| Fee (VND) | 6,800,000 ₫ | 15,500,000 ₫ | 55,000,000 ₫ |
| Embedded team access | |||
| Ongoing steering reports | — | — | |
| Phased roadmap | — | ||
| 30-day follow-up | |||
| Suited for | Strategic clarity, investment prep | Digital prioritization | Major change programmes |
Shared Standards
Across All Engagements
Confidentiality
Formal NDAs govern every engagement. Client information is never referenced in external materials.
Internal Peer Review
All analyses and deliverables are reviewed independently by a second consultant before client presentation.
Transparent Scope
Engagement scope is documented in plain language before any work begins. No retrospective additions.
Regulatory Awareness
All advisory is calibrated to the current Vietnamese regulatory and compliance environment.
Senior-Only Delivery
The practitioners named at scoping are the practitioners doing the work. No hand-offs to junior staff.
Regular Communication
No silent periods mid-engagement. Structured updates keep clients informed throughout the working period.
Investment
Clear, Fixed-Fee Pricing
All fees are structured as fixed-scope project amounts in Vietnamese Dong. No hourly billing, no hidden additions.
Benchmarking
Fixed project fee · 3–4 weeks
- Benchmark dashboard
- Narrative findings report
- Senior presentation
- 30-day follow-up access
Digital Readiness
PopularFixed project fee · 5 weeks
- Scored readiness matrix
- Phased roadmap
- Team literacy profile
- Senior presentation
- 30-day follow-up access
Transformation
Monthly retainer · 12–18 months
- Embedded advisory team
- Monthly steering reports
- Quarterly progress reviews
- Governance architecture
- Full transition handover
Not Sure Which Engagement Is Right?
Reach out and describe your situation. We will give you an honest view of which engagement, if any, would be worth pursuing — and what to expect from it.
Talk to Our Team